Meetings that just do not flow. Energy that fades. People who are physically present, but distant. When the problem is not visible, it is not easy to tackle it either. And it is even harder to do so using protocols, technical talks or meetings.
Nobody talks about a major problem, but the wear starts to show in the way people work, interact and make decisions.
That is when observation from a different perspective is needed. A method that reveals what is really happening within the team, before tension turns into a problem that is harder to solve.